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100% plant establishment, variety, quality,
satisfaction and money back guarantee.



Online commerce rules require us to refund within 30 days,
however, we will make the refund on the same day.

Our main goal is to have happy clients, so you are the most important thing to us, we will guarantee a proper service:



Nursery garden owner Eugenijus Popovas:
- You can call me at 861849469 7 days a week from 8am to 10pm;
- - If the line is busy, you can specify the callback time by SMS and we will call you back at convenient time;
- If you do not like to sign up, you can order quickly without registering, for example by sending an email request;
- You can choose the most convenient method of delivery which suits you; by courier to any given address the next business day or by postal services within few business days;
- You can pay for the order without registering on the website, just by bank transfer or cash payment, when the courier will deliver the goods (in Lithuania);
- If you want to, you can come to our nursery garden and inspect the quality of the plants in real time before you buy and get the consultation, advice on the spot.

Description of warranty

The main goal of our nursery garden is to keep you happy with our plants for years. Therefore, although not required by law, we do provide guarantees of plant establishment, variety compliance and quality. The establishment guarantee applies to spring planting plants that have not started vegetation for up to 60 days. Just send us a photo and a brief description of the plant and its label as how did you take care for the plant and we will refund the full amount. After 60 days you can also apply and we will decide on the amount and method of compensation. The variety guarantee is valid for 6 months for deciduous plants and 1.5 years for flowering plants and fruit trees. The quality guarantee is only available on the date of receipt of the shipment, and upon unpacking you must immediately send photos of the defect and a description of the defect to the package, the plant in full size. We will offer you proportionate compensation for the plant's deficiencies in response to the violation. If you do not agree to the terms of any of the above Voluntary Warranties, you must reimburse your costs, in the same manner as you have received, packaged, a complete package for us; and we will refund all your money and shipping and payment costs within 1 day, except for the refund costs you select.  The law provides 30 days money back term. This way you can return the parcel unpacked by simply delivering it to our address at no additional cost.


If you are in doubt about the quality of the plants, their safe delivery or wintering, give us a chance to dispel all your doubts, to give you all the correct information: location, environmental conditions, soil, watering and fertilization rates and all other factors.

Call us at +370 618 49469 or email us at eugenijus@vitaflora.lt


Selling/buying plants online is a specific activity, so read more about Warranties: Terms and Conditions.